01 SKILLS + TOOLS
SKILLS
-
User-Centered Design
-
Design Thinking
-
E-commerce
-
User Interface Design
-
Interaction Design
-
Experience Design
-
Rapid Prototyping
-
Content Strategy
-
SDLC
-
Digital Strategy
-
Requirements Facilitation
-
Facilitating Whiteboard Sessions
-
Operations Management
-
Project Management
TOOLS
-
Figma
-
Sketch
-
InVision
-
Zeplin
-
Axure RP
-
Photoshop
-
Illustrator
-
Keynote
-
UserTesting.com
-
Optimal Workshop
-
Miro
90%
02 ExperiENCE
2020-2021
REEF TECHNOLOGY
Director Product Design
Scale and lead a multi-disciplinary product design team in a hyper growth start-up to build out digital products, while standing-up a flexible design system to enable design-at-scale, create multi-faceted user research approach to develop insights, optimize design operations and processes to deliver 2 sprints ahead, creative direction on redesign of core apps, implementation of content strategy and governance model for digital products.
2020 - 2020
BRAVADO HEALTH
UX/UI Consultant (Contract)
Curated the design system, conceptualized and actualized on features for both existing and new MVP products. I worked closely with the product team to solve problems critical to building out the foundation for MVP.
2018-2020
ROYAL CARIBBEAN
Sr Manager Product Design, Employee & Crew
Oversight and creative direction for employee Intranet redesign and suite of employee products. Duties include design direction and guidance, oversight of style guide and design system creation, advocating for user testing and research, working with product teams to create useful experiences for employees and crew around the globe.
2013-2018
HUMANA
Experience Strategy Lead, Employer
Demonstrated leadership capabilities, culminating in responsibility for leading strategy for employer related digital initiatives and leading a team of user experience professionals that work on employer online retail projects.
2012-2013
WALGREENS
Senior User Experience Designer
Returned to lead UX for cross site account and registration projects and initiatives. Duties included working with core team to deliver projects for the account and registration section of Walgreens.com
2010-2011
WALGREENS
UX Manager, Self Service + Cross Site
Developed solutions to increase revenue for product shopping experience on walgreens.com, such as search results redesign, browse path redesign, global navigation improvements, checkout + user profile enhancements and taxonomy recommendations.
2011-2012
OPTUMINSIGHT
Senior Experience Strategist
Worked as a user experience team lead for internal consulting company to a major healthcare insurance provider.
2009-2010
TICKETSNOW
Senior Information Architect
Responsible for managing information architecture and defining vision and strategy for a new website concept that included features such as: multi-event cart, multi-stepped checkout and rich media integration throughout the site.
2006-2009
SEARS HOLDINGS
Senior Information Architect
Developed and lead user experience for multiple online store enhancements that were leveraged across Sears. Kmart and MyGofer digital properties.
2002-2006
HEWLETT-PACKARD
Information Architect
Lead user experience and compliance for North America small and medium business online store.
03 LET'S CHAT
Ready to work together?
