JULIE SKIVER
PRODUCT DESIGN LEADER & STRATEGIST
Design Leader connecting big-picture vision with the details that bring
products — and people’s experiences — to life.
01 EXPERTISE
​Leadership & Strategy
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​Design Leadership
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Team Development
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Business Case Development
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XD Program Management
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Experimentation-Driven Design
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AI/ML-Enabled Workflows
Systems & Ops
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Design Ops & Systems
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Accessibility
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Intelligent Systems Design
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E-commerce/Supply Chain
UX/UI Craft
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Prototyping
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Interaction Design
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Visual Design
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Research & Personas
02 TOOLS
Design & Prototyping
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Figma
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Sketch
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Adobe Creative Cloud (Photoshop, Illustrator, XD)
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InVision
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Axure RP
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Miro
Collaboration &
Product Development
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Jira
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Confluence
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Slack
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Microsoft Office
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Google Workspace
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Agile/Scrum
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Lean UX
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Service Design
AI, Data & Experimentation
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Generative AI (ChatGPT, Bard, Claude)
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Prompt Engineering
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Experimentation Platforms (Optimizely, Google Optimize)
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Data-Driven UX
Research & Insights
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Qualtrics
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UserTesting
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Usability testing frameworks
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Personas
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Journey mapping​
90%

03 ExperiENCE
2024-PRESENT
VetsEZ
UX/UI Design Consultant
Senior contributor designing accessible, user-centered workflows for VA case management systems. Ensure Section 508 compliance, contribute to design system updates, and partner cross-functionally to deliver clearer, more scalable digital solutions.
2020-2021
REEF TECHNOLOGY
Director Product Design
Built and scaled a multidisciplinary design team during hyper-growth, supporting 5 product verticals and 10+ applications. Established design ops and a Figma-based system to increase speed and consistency, while guiding strategy, research, and creative direction across core apps. Delivered outcomes that improved adoption, engagement, and operational efficiency.
2021 - 2024
ZORO.COM
Director, Experience Research & Design
Scaled and led a multidisciplinary design team, embedding research, accessibility, and experimentation into product development. Championed a Figma-based design system to improve consistency and efficiency, while evolving Zoro’s 14M+ product e-commerce platform to deliver measurable business impact.
2020 - 2020
BRAVADO HEALTH
UX/UI Consultant (Contract)
Built a Figma-based design system and designed MVP features to support patient and clinician workflows. Partnered with the product team to solve critical problems and establish the foundation for scalable product growth.
2018-2020
ROYAL CARIBBEAN
Sr Manager Product Design, Employee & CrewLed design direction and creative oversight for an employee intranet and suite of crew-facing products. Guided style guide and design system development, championed user testing and research, and partnered with product teams to deliver useful, scalable experiences for employees
and crew worldwide.
2013-2018
HUMANA
Experience Strategy Lead, Employer
Led strategy for employer-facing digital initiatives, managing a team of UX professionals on online retail projects. Directed experience design to improve usability and drive measurable growth across sales, traffic, and self-service adoption.
2010-2020
ADDITIONAL EXPERIENCE
Bravado Health, Walgreens, & OptumInsight
Designed healthcare SaaS and pharmacy e-commerce products, delivering a $20M revenue lift, improved outcomes, and higher conversion. Led UX for account and registration flows, enhancing login, sign-up, and account management.
1998-2010
EARLIER UX/UI & IA ROLES
TicketsNow, Sears, HP/Compaq, ZoomNet
Delivered early web solutions, enterprise and e-commerce platforms, and advanced expertise in usability, interaction design, and large-scale information architecture.